(GDPR – EU Regulation 2016/679)

1. Data Controller

The Data Controller of personal data is:

Limo VIP Driver
Registered office: Via Antonio Gramsci 100
VAT number: 18268001006
Email: info@italyintours.com
Phone: +39 3317566672

 

2. Types of Data Collected

This website collects the following personal data:

a) Data voluntarily provided by the user

When using the booking forms, contact forms, or request forms, we may collect:

• First and last name

• Email address

• Phone number

• Billing details (address, country)

• Booking details (tour selected, dates, number of participants)

• Special requests or notes provided by the user

b) Payment data

Payments are processed externally through:

• PayPal (including credit/debit card payments)

• Bank transfer

The website does not store or process payment card details directly.
Payment data is handled exclusively by the payment providers according to their privacy policies.

c) Automatically collected data

The website may collect technical data such as:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

This data is collected through cookies and analytics tools, where enabled.

 

3. Purpose of Data Processing

Personal data is processed for the following purposes:

• Managing tour bookings and reservations

• Communicating with customers regarding bookings or inquiries

• Processing payments and issuing confirmations

• Fulfilling legal, accounting, and tax obligations

• Improving website functionality and user experience

• Responding to customer support requests

 

4. Legal Basis for Processing

Data processing is carried out on the basis of:

• Contractual necessity (booking and tour services)

• Legal obligations (tax, accounting, regulatory compliance)

• User consent (contact forms, optional communications, cookies)

• Legitimate interest (website security, service improvement)

 

5. Data Retention

Personal data is retained:

• For the duration necessary to fulfill the booking and related services

• As required by tax and accounting laws

• No longer than necessary for the purposes for which it was collected

 

6. Data Sharing and Third Parties

Personal data may be shared with:

• Tour operators, drivers, guides, or service providers strictly necessary to perform the service

• Payment providers (PayPal, banking institutions)

• Technical service providers (hosting, email services, website maintenance)

All third parties process data in compliance with GDPR and applicable laws.

 

7. Transfers Outside the EU

Some service providers (e.g. PayPal) may process data outside the European Union.
In such cases, data transfers are carried out in compliance with GDPR through:

• Adequacy decisions

• Standard Contractual Clauses (SCCs)

• Other legally valid safeguards

 

8. User Rights

Under GDPR, users have the right to:

• Access their personal data

• Rectify inaccurate or incomplete data

• Request erasure of data (“right to be forgotten”)

• Restrict or object to data processing

• Request data portability

• Withdraw consent at any time

Requests can be sent to: info@italyintours.com

Users also have the right to lodge a complaint with their local Data Protection Authority.

 

9. Cookies

This website uses technical and, where applicable, analytical cookies.
For more information, please refer to the Cookie Policy.

 

10. Data Security

Appropriate technical and organizational measures are adopted to protect personal data against:

• Unauthorized access

• Loss or misuse

• Disclosure or alteration